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Tick Article

The tick season is upon us early this year so please update yourself with Dr. Lyons article on tick bites or also use this link to read the article published by Up To Date!

White River Family Practice announces "The Patient Portal"
A New Electronic Health Access
With our new Patient Portal you can:
  • Receive appointment confirmations
  • View your visit summary
  • Request referral authorizations
  • Receive lab results
  • View your personal health record (PHR)
  • View your billing statement
  • Pay bills online (coming soon)

You will be web enabled for the first time when you come in to our office for your next appointment.  You will need to provide us with a non-work related e-mail address.  You will receive your first user name and password from our receptionist at office check-in.  You can then access your own personal patient portal by visiting this link.  If you would like a video guide to help in navigating our portal please visit this link.

White River Family Practice recognizes the unique period of transition during adolescence.  As such, we do not offer patient portal access for patients between the ages of 12-18. This policy is typical of practices utilizing electronic medical records.

Once a patient turns 12, at the next scheduled visit the patient portal will be disabled. There will be no exceptions. Once the patient turns 18, he/she will have the opportunity to reactivate the portal as an adult.  For patients who join the practice during age 12-18, the patient portal will not be activated until his/her 18th birthday. If you have any questions about this policy, we encourage you to discuss it with your child's provider.

Answers to FAQs

  • You will need to change your password from home on first use.
  • Notify us if you change your email address.
  • The portal is enabled for patients 18 and older. (see above)
  • WRFP cannot accept incoming email correspondence through the portal other than referral requests.
  • Please give us your feedback - our portal is still under construction. Smile